Refunds and Cancellation Policy

1. Refunds:Unopened item(s) may be returned in the original unopened package within 15 days of your purchase for a full refund in the amount of the then-current price or your original purchase price (whichever is lower, less shipping charges where appropriate). Opened item(s) may be returned within 15 days for STORE CREDIT ONLY. Certain restrictions and exceptions apply. Shipping charges to return the product are your responsibility. Product must be unregistered with complete packaging and support material and ready for sale as a new product. Another shipping charge will be assessed against substituted merchandise.

Upon the return of an item within the return policy we will verify all parts are included and ensure that there is no user-caused failure of the item. At retail locations most often this will happen ‘while you wait,’ but in the unlikely event that a service technician is required to examine the item and the service department is closed, we will ask that you either leave the item with us or return when the service department is open so that we may assess the item prior to issuing a refund, credit or exchange.

2. Refunds: Refunds for returned merchandise will be made in the form that payment was made. If payment was made by credit card, refund credit must be issued the same credit card as was used for the purchase. If payment was made by cash or check, Leffew Bull Riding World will issue refund payment by check within 7-10 days.

3. Cancellations: If you would like to cancel a order, please contact customer service immediately at 805-788-0280. Be sure to have your order number available.